Last updated: April 7, 2026

This Privacy Policy explains how Wise Systems International ("we," "us," or "our") collects, uses, and protects personal data when you visit wisesystems.co and related online properties (the "Site") or contact us. It is designed to meet transparency requirements under the EU General Data Protection Regulation (GDPR) and applicable Romanian data protection law.

Introduction

We respect your privacy. Personal data means any information relating to an identified or identifiable individual. This policy describes what we collect, why we use it, how long we keep it, and the rights you have under GDPR and related rules.

Data controller

The data controller responsible for processing personal data in connection with this Site is:
Wise Systems International
Bucharest, Romania
Email: contact@wisesystems.co

Data we collect

Depending on how you interact with us, we may process:

• Contact and inquiry data: name, email address, phone number, company name, and message content when you submit forms or email us.
• Technical and usage data: IP address, browser type, device information, approximate location derived from IP, pages viewed, referring/exit pages, and timestamps.
• Cookies and similar technologies: as described in the Cookies section below.

Purposes and legal bases (GDPR)

We process personal data for the following purposes, based on GDPR legal bases:

• Responding to inquiries and providing information — Legitimate interests (Art. 6(1)(f) GDPR) in communicating with prospects and clients, and pre-contractual steps (Art. 6(1)(b)) where relevant to a potential contract.
• Operating, securing, and improving the Site — Legitimate interests (Art. 6(1)(f)) in security, analytics, and user experience, balanced against your rights.
• Compliance with legal obligations — Legal obligation (Art. 6(1)(c)) where applicable (e.g. tax, accounting, or regulatory requirements).
• Marketing (only where permitted) — Consent (Art. 6(1)(a)) or legitimate interests for business-to-business communications where local law allows; you may opt out at any time.

Where we rely on legitimate interests, you may object as described under Your rights (GDPR).

Cookies and similar technologies

We may use cookies and similar technologies to remember preferences, measure traffic, and improve the Site. Non-essential cookies (e.g. analytics or marketing) are used only where allowed by law and, where required, with your consent via a cookie banner or preference center. You can control cookies through your browser settings.

Sharing and recipients

We may share personal data with service providers who assist us (e.g. hosting, email delivery, analytics), subject to appropriate contracts and security requirements. We do not sell your personal data. We may disclose data if required by law or to protect our rights, users, or the public.

International transfers

If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards under GDPR (such as Standard Contractual Clauses approved by the European Commission) unless the destination is covered by an adequacy decision.

Retention

We keep personal data only as long as necessary for the purposes above, including to satisfy legal, accounting, or reporting requirements. Retention periods vary by context; contact us for more detail about specific categories of data.

Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet is completely secure.

Your rights (GDPR)

If GDPR applies to our processing of your personal data, you have the following rights (subject to conditions and exceptions in the law):

• Access — obtain confirmation whether we process your data and receive a copy (Art. 15).
• Rectification — correct inaccurate or incomplete data (Art. 16).
• Erasure ("right to be forgotten") — request deletion where applicable (Art. 17).
• Restriction — limit processing in certain cases (Art. 18).
• Data portability — receive your data in a structured, machine-readable format where processing is based on consent or contract and is automated (Art. 20).
• Object — object to processing based on legitimate interests or for direct marketing (Art. 21).
• Withdraw consent — where processing is based on consent, withdraw it at any time without affecting prior lawful processing (Art. 7(3)).
• Lodge a complaint — with a supervisory authority (see below).
• Automated decision-making — rights related to solely automated decisions with legal or similarly significant effects (Art. 22), where applicable.

To exercise these rights, contact us at contact@wisesystems.co. We may need to verify your identity before responding. We will respond within one month, which may be extended in complex cases as permitted by law.

Supervisory authority

If you believe our processing violates GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in your habitual residence, place of work, or place of the alleged infringement. In Romania, the supervisory authority is the National Supervisory Authority for Personal Data Processing (ANSPDCP / dataprotection.ro).

Children

The Site is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us and we will take steps to delete it.

Changes to this policy

We may update this Privacy Policy to reflect legal, technical, or business changes. We will post the updated version on this page and revise the "Last updated" date. For material changes, we may provide additional notice where appropriate.

Contact

For privacy-related questions or requests, contact us at contact@wisesystems.co.